Learn how a security guard logs in to the Trinity Guard® mobile app, changes the temporary password, starts a shift, opens an assigned patrol task, and views GPS checkpoints on the task map.
Before a guard starts using the mobile app, an administrator should already have created the site, the guard account, the shift, and the assigned patrol task. GPS checkpoints or QR-code subtasks should also be configured where required.
The administrator provides the guard with the email address and temporary password created for the account. The guard signs in to the Trinity Guard® app and changes the temporary password before beginning operational work.
After login, the guard opens the My tasks screen and starts the assigned shift. Shift start requires deliberate confirmation and a press-and-hold action.
Once the shift is active, the assigned patrol task appears. The guard can open the task details, review the task description, and view the numbered GPS checkpoints on the map.
After the mobile application has been used successfully, the administrator can confirm that the final Application Usage onboarding step is complete.
The mobile workflow begins only after the administrator has prepared the operational structure in the Trinity Guard® web dashboard.
The guard does not create the site, shift, patrol route, or GPS checkpoints from the mobile workflow shown here. The guard receives the prepared account and uses the app to perform the assigned work.
Follow the real mobile workflow from the first login through shift start and patrol task access. The final screenshot confirms completion in the web onboarding panel.
Open the Trinity Guard® mobile app. Enter the email address and temporary password created for the guard by the administrator, then select Login.
The Application Usage step proves that the configuration created in the web dashboard can now be used by the assigned guard in the mobile app.
Open the Trinity Guard® mobile application on the guard's mobile device.
Enter the email address assigned to the guard account.
Enter the temporary password created by the administrator.
Then select Login.
Each guard should use their own account. Shared login details make it harder to identify which user performed a shift, patrol task, checkpoint action, or incident report.
During the first login, Trinity Guard® asks the guard to replace the temporary password.
Enter the new password in the New password field.
Enter the same password again in the New password again field.
Then select Change password.
The two new password entries must match.
Trinity Guard® displays a confirmation window before the password is changed.
Enter the old temporary password in the Old password field.
Then confirm the operation with Yes.
This confirmation prevents the password from being changed accidentally by someone who does not know the current account password.
After login, open the My tasks screen.
Before the shift starts, the screen displays the I will start the shift button.
The guard should only start the shift after arriving at the workplace and becoming ready to begin work.
Select the shift-start button to open the confirmation window.
The confirmation window shows the date, scheduled start time, and scheduled completion time of the shift.
Confirm that the displayed shift is the correct shift.
The operation cannot be undone through the same confirmation screen, so the guard should review the information before proceeding.
Select No to cancel or prepare to confirm with Yes.
Starting the shift requires a press-and-hold confirmation.
Place your finger on the Yes button and keep it pressed until the progress action completes.
A quick tap is not enough.
The long-press interaction helps prevent accidental shift starts.
After the shift starts, the assigned patrol task appears under My tasks in active shift.
In this example, the assigned task is:
NorthGate Logistics Patrol
The task card displays the planned start time, current task status, task description, and the task-start button.
Select Details to open the full patrol task information.
The patrol task screen displays the assigned GPS checkpoints on the map.
In this example, the NorthGate Logistics Patrol contains four numbered GPS checkpoints.
The checkpoint numbers on the map correspond to the point details listed below the task.
The guard should complete the patrol task according to the configured checkpoint and subtask requirements.
GPS-based checkpoint verification requires location services to be available on the mobile device.
After the guard has successfully logged in and started using the mobile application, return to the Trinity Guard® web dashboard.
Open the onboarding checklist.
Confirm that Application Usage appears with a green completion check.
This is the final step of the initial Trinity Guard® setup workflow.
The web dashboard creates the operational structure, but the mobile application is where the guard performs the actual shift and patrol workflow.
A site can have users, shifts, checkpoints, QR codes, and tasks configured correctly, but the pilot is not operationally tested until a real guard account signs in and uses the prepared workflow.
The Application Usage step connects the administrative configuration to real field activity.
It confirms that the guard can access the account, replace the temporary password, start the correct shift, see the assigned task, and open the configured patrol route.
During a pilot, this step should be completed before expanding the system to additional guards, sites, shifts, or patrol routes.
Application Usage is the final onboarding step in which a guard begins using the prepared Trinity Guard® account and operational workflow in the mobile app.
An administrator creates the guard account in the Trinity Guard® web dashboard and assigns the guard's email address, role, language, and temporary password.
The guard uses the email address and temporary password supplied by the administrator.
The temporary password is intended for initial access. Replacing it gives the guard a private password for future logins.
The old temporary password confirms that the person changing the password already has access to the current account credentials.
On the My tasks screen, the guard selects the shift-start action, reviews the displayed shift schedule, and then confirms the start.
The press-and-hold confirmation reduces the risk of starting a shift accidentally with a quick tap.
Assigned patrol tasks appear under My tasks in active shift after the correct shift has been started.
The patrol task card can show the planned start time, current status, task name, task description, start control, and a Details button.
The task map shows the GPS checkpoints assigned to the patrol route. The numbered markers correspond to the checkpoint details inside the task.
Yes. The mobile device must allow the Trinity Guard® app to access location data when GPS-based checkpoint verification is required.
No. Trinity Guard® does not rely on continuous background tracking. Location data is used for relevant patrol and checkpoint verification actions.
Open the onboarding checklist in the web dashboard. The Application Usage item should appear with a green completion check after the mobile workflow has been used successfully.
The initial onboarding process is complete when the administrator has prepared the system and a guard has successfully used the mobile application.
The correct final operational sequence is:
the administrator creates the guard account,
assigns the shift and patrol task,
the guard logs in with the temporary password,
changes the password,
starts the shift with press-and-hold confirmation,
and opens the assigned patrol task.
At this point, Trinity Guard® is no longer only configured. It is ready to be tested as a real guard tour and patrol verification system.
Start with one guard, one shift, and one clearly defined patrol task. Complete the full mobile workflow, review the recorded activity, and then expand the pilot.
